Wins – The Next Technology
Rossetti Market, a megastore – 15.000 square meters – near Piacenza, chooses to integrate our software for the management of its store WinStore with Garanteasy to offer a better post-sales service to its customers.
Storage and digital management of legal and conventional warranties or warranty extensions on the purchased product are activated with a small contribution and stocked in a unique online repository https://webapp.garanteasy.com .
Wins-Garanteasy partnership ensures the storage of the receipt data if the customers ask for it: our software WinStore sends them to Garanteasy, which stocks it for future display. Auto alerts on expected deadlines are included: the customer can now enjoy its purchase.
The launch of the new service includes a particular offer for customers with loyalty card: all their receipts for year 2020 and 2021 will be stocked.
Giuseppe Rossetti, CEO in Rossetti Market Spa
“The relationship with our customers is a priority in our marketing strategies. A high satisfaction level for our customers passes through a precise post-sales service management: be it a returned or repaired product, some technical issues or an information request about offers or prices, our customers know that they can count on us. Garanteasy service is a further step towards a better customer experience. This can definitely result in a great competitive advantage to increase the Rossetti Market brand exposure.”